Returns & Exchanges

VERLEIN will accept returns on items in their original condition within 14 days of receipt of your order. Items must have attached the original swing tag and must be returned in it's original dust bag and gift box. Items with any sign of wear will not be accepted and will be returned to you at your cost.  

At this time we are not processing exchanges. If you would like to exchange your item, please return your original item and then purchase the new item separately.  

If you would like to make a return, please e-mail us at shop@verlein.com with your request and the number of your order. 

Refunds will be paid back in the method of the original payment.  

Original shipping costs if any, will not be refunded. If your original order was shipped to a destination within the EU, VAT will be refunded. If your original order was shipped to a destination outside the EU, then any additional customers duties or import taxes will not be refunded.